C.A.R.E. Pre-Collections Program

Graphic highlighting the smart collections outreach used at Altus Global Trade Solutions


Provides knowledge and insights for continuous improvement.

Learn More


Delivers real-time, multi-channel, actionable updates.

Learn More


Efficiently prioritizes debtors by status, value and relationship goals.

Learn More


Customizes recovery efforts for frontline, first and third party options.

Smart Collections Outreach

Does your business have outstanding collections that are less than 120 days late? If you are planning to refer these accounts and other late payments to a collections agency, consider the Commercial Account Receivable Express (C.A.R.E.) Pre-collections Program from Altus Global Trade Solutions. This cost-saving solution allows you to maximize the collectible amount of your accounts by reaching customers who are still in the “green zone” when they are most likely to pay back debts and avoid spending money chasing customers who are unlikely to do so.

Our C.A.R.E. Program

The C.A.R.E. Program offers the benefit of effective collections for one flat fee, typically no more than 1 percent of the total account balance collected. Customers in the green zone—the first 120 days of a past due balance—will receive a letter about their account on Altus letterhead along with follow-up calls from one of our friendly customer service associates.

Each past-due account is assigned a dedicated representative who is trained to build a relationship and encourage the customer to settle his or her balance over time. Through the easy-to-use online dashboard, your accounts receivable team can immediately track the status of accounts that have already been referred to the C.A.R.E. Program and refer new accounts with the click of a button.

Maintain Customer Relationships and Significantly Improve Cost

We believe in treating customers with past-due balances with the respect and service given to all customers. If that’s your business philosophy, Altus can help you collect money from clients who owe without damaging your customer relationships with aggressive, harsh collections activity. Instead, we strive to build a long-term partnership with your customers that reflects the valuable relationship you have with those who patronize your business. This also maintains or improves your bottom line over time.

Resolve Your Accounts With C.A.R.E. Pre-collections

If your business is struggling with cash flow because of past-due payments, get in touch with our team at Altus Global Trade Solutions. We also offer comprehensive business credit reports that analyze the risk associated with a specific creditor and an analysis of debtor data that allows you to streamline your collections activity.

Let’s talk about how we can help you affordably achieve and exceed your collections goals without harming the client relationships you’ve built throughout your career. View our one-pager to learn more about C.A.R.E. Pre-collections or call us at 504-471-0948 to start optimizing your business cash flow. We’ll provide a customized strategy targeted to meet your business objectives.