Technology built for the complexity of commercial recovery.
Altus combines experienced commercial recovery with a connected technology ecosystem designed to bring greater control, visibility, automation, and intelligence to every placement. At the center is Altus Connect™ — one suite connecting our teams, workflows, data, client activity, and recovery insights.
Technology Overview
A connected technology foundation built for B2B scale.
Built on Salesforce and extended with Agentforce, the Altus technology environment connects recovery workflows, client data, integrations, reporting, and account intelligence in one secure cloud-based foundation designed for commercial collections at scale.
Platform · Altus Connect™
One suite. Complete coverage.
Four connected capabilities work together across every placement — giving Altus teams greater visibility, automating critical workflows, expanding outreach capacity, and turning account data into actionable intelligence.
Collector performance, measured in real time.
Collector performance management with real-time tracking, KPI dashboards, and speech analytics.
Built on Salesforce · Powered by Agentforce
Client Portal
Real-time visibility across the recovery lifecycle.
The Altus client portal gives your team visibility from placement through resolution, with access to account status, documentation, activity, payments, and reporting in one connected experience.
Placement Received
Account enters via portal or API with documentation attached.
Security & trust
Enterprise-grade by default.
Technology and visibility are only as strong as the security behind them. Altus maintains an enterprise-grade security and compliance framework, with supporting documentation available through the Altus Trust Center.
Open the Trust CenterThe business impact
Technology that gives you greater control over recovery.
Greater visibility
See account activity, status, payments, and program performance without waiting for periodic updates.
More consistent execution
Connected workflows and automation help keep account activity moving and reduce manual process gaps.
Better decision support
Account intelligence, reporting, and analytics give your team better information for managing recovery strategy and resources.
Technology FAQ
Platform questions, answered.
Altus runs a proprietary, Salesforce-integrated recovery platform backed by enterprise infrastructure partners (AWS, Cloudflare, Okta, Twilio, Datadog, Vanta and more). It powers automated workflow, real-time client reporting, data intelligence, and the complete audit trail behind every account — with security and sub-processors published at trust.altusrm.com.
Altus Connect™
See how Altus Connect™ brings recovery, intelligence, and visibility together.
Meet with our team to see how Altus Connect™ supports commercial recovery through connected workflows, AI-enabled capabilities, real-time visibility, and actionable account intelligence.