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Altus Commercial Receivables
1ST-PARTY COLLECTIONSA/R OUTSOURCING

Extend your A/R team without extending your headcount.

Add experienced collection capacity under your brand, using your communication standards and customer approach. Altus helps keep receivables moving while your internal team stays focused on higher-value priorities and customer relationships.

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What it isService 01

Your A/R operation, extended by Altus.

Altus 1st-party collections extends your accounts receivable operation with experienced specialists working under your brand. We follow your communication standards and escalation rules while managing reminders, follow-ups, payment arrangements, and dispute resolution. Your team maintains visibility into activity and performance without adding the internal resources required to manage the work at scale.

What you get
01Branded outreach aligned to your communication standards
02Customer payment options and communications delivered under your brand
03Integration with your existing A/R and financial workflows
04Real-time visibility into account activity and performance
05Recovery supported by enterprise-grade security and compliance controls

Featured Resource

The Bottom-Line Case for Modern Commercial Collections

Learn how finance leaders can improve cash flow, reduce write-offs, lower DSO, and protect customer relationships by combining recovery technology with commercial collections expertise.

Free download

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Why Altus

More capacity. More visibility. More control.

Give your team added collection capacity without losing visibility or control. Altus provides structured reporting and performance insights so finance leaders can see account activity, monitor results, and manage the program against the metrics that matter to their business.

Real-time account visibilityStructured performance reportingDedicated program support
Recovery Analytics
LAST 12 MONTHS
Recovery rate
92%
▲ vs 71% industry
Days sales outstanding
38d
▼ 14d this period
Avg. days to cash
47d
Median across portfolio
Dispute rate
2.1%
▼ below benchmark
DSO trend52d → 38d
Aging buckets
0–30 days
62%
31–60
24%
61–90
9%
90+
5%

How it works

From placement to recovery.

A predictable, transparent process backed by the Altus platform and your dedicated account team.

STEP 01

Onboard in days

We integrate the Altus platform with your ERP, set up branded templates, and align on escalation rules — typically live in 30 days or less.

STEP 02

We work your queue

A dedicated specialist team contacts your past-due accounts within your defined cadence, using your brand from first touch.

STEP 03

Real-time visibility

You see every call, email, and promise-to-pay in the Altus dashboard — with weekly reporting and quarterly business reviews.

STEP 04

Seamless escalation

Accounts that resist resolution flow automatically into 3rd-party collections, legal escalation, or international recovery — same team, same data.

Use cases

When internal A/R needs more capacity.

1Trigger
OEM invoice 45 days past due
2Outreach
Branded reminders — email + call
3Escalation
Dispute reconciliation + plan
Recovered
21 days
avg. time to resolution
88%
Recovery rate
21d
Avg. resolution
4
Channels used
Explore Mid-market manufacturers

FAQ

Questions about 1st-Party Collections.

Altus operates as an extension of your A/R team using your approved brand, communication standards, and outreach protocols. The program is designed to maintain a consistent customer experience while Altus manages collection activity on your behalf.

Ready when you are

Start recovering today.

See how Altus can extend your A/R operation with branded collection support, greater visibility, and a program built around your business.