Vendor Credit Debt Collection — trade credit recovery without breaking the channel.
Distributor and supplier net-term invoices, vendor credit programs, drop-ship reconciliations — vendor credit recovery has to preserve the channel relationship. Altus knows the balance.
How we approach Vendor Credits
Vendor Credits recovery, by specialists who know the business.
Vendor credit and trade credit receivables are the lifeblood of B2B distribution. Suppliers extend net-30/60/90 terms to thousands of distributors and dealers, and a few defaults can compound into serious cash flow problems. Altus vendor credit specialists understand the trade-channel relationship preservation requirement and work 1st-party (under your brand) when appropriate, escalating to 3rd-party only when relationships are already damaged.
Recovery challenges
What makes Vendor Credits different.
Channel relationship preservation
Trade channel partners are too valuable to lose to aggressive recovery. 1st-Party Collections preserve the brand.
Volume
Distribution vendors run thousands of net-term invoices across hundreds of accounts.
Vendor offsets
Distributors offset against open credits, returns, co-op marketing, and warranty claims.
Drop-ship complications
Drop-ship arrangements create three-party dispute dynamics (vendor, retailer, end-customer).
Recovery profile
Benchmarked performance for Vendor Credits.
Recovery economics vary by vertical. Here's how the vendor credits desk performs against the metrics that matter.
- Avg days to recovery
- 36d
- Compliance layer
- UCC / Trade-Channel
Services for Vendor Credits
The Altus services we deploy in this vertical.
Each engagement combines these services based on portfolio characteristics, account age, and your operational needs.
Questions
Vendor Credits FAQ
Yes. Our 1st-Party Collections service operates entirely under your brand — distributors and dealers never know a third party is involved. We preserve the relationship while accelerating cash flow.
Yes. We reconcile open credits, returns, co-op marketing, and warranty claims against open AR to resolve net-balance disputes.
Our platform onboards thousands of accounts at scale, with bi-directional ERP sync (SAP, NetSuite, QuickBooks, etc.) and automated workflow.
Drop-ship disputes involve three parties — we work the vendor-retailer-customer chain to document and resolve the dispute professionally.
Ready?
Put a Vendor Credits specialist on your accounts.
Talk to a specialist who knows vendor credits recovery — or place an account in under two minutes.