About Altus
Commercial recovery built on more than 30 years of experience.
Since 1994, Altus has done one thing at a depth few firms attempt: recover commercial receivables professionally — and keep the customer relationship intact. Today, we support businesses across the United States, Canada, and international markets, helping protect cash flow, preserve customer relationships, and bring greater control to the recovery process.
B2B focused. Commercially experienced. Built for complex receivables.
Our Story & Timeline
Three decades, one discipline.
Altus was founded on a simple principle: commercial recovery should be professional, disciplined, and built around the business relationship. That approach has guided us for more than 30 years.
A collections desk in New Orleans
Altus begins with a focused mission: recover commercial receivables professionally while protecting the relationships behind them.
Certified, audited, accountable
Certification by the Commercial Law League of America (CLLA) — an annual financial and operational audit that fewer than one in ten commercial agencies pass. CCA of A certification and IACC endorsement follow.
Expanding our North American reach.
Altus expands its ability to serve clients across the United States and Canada, with services delivered in accordance with applicable jurisdictional requirements and legal resources available when local action is required.
The Altus platform goes live
Our proprietary, Salesforce-integrated recovery platform replaces the industry’s black box: every call, letter, dispute, and promise-to-pay logged and visible to clients in real time.
International recovery capabilities expand.
Altus strengthens its international partner network, giving clients one Altus relationship for coordinating commercial recovery across global markets.
Enterprise-grade trust
SOC 1 and SOC 2 Type II attestations and PCI DSS compliance — re-audited annually — make Altus procurement-ready for regulated and enterprise clients.
400+ certified specialists. $500M recovered for clients in 2025.
More than three decades later, the principle remains the same: pursue recovery with discipline, professionalism, and respect for the commercial relationships our clients depend on.
The expertise behind the work
The people on the recovery floor.
Four hundred trained, certified professionals — collectors, industry-desk specialists, international coordinators, and compliance staff. A few of the faces behind three decades of recovery.
Clients don’t want a vendor. They want someone who knows their accounts and picks up the phone. That’s still the job, no matter the title.
I’ve been here since day one. The company has grown in every direction, but the way we treat people hasn’t changed.
I came in to train our teams. Altus invests in its people, and the path from training to leadership here is real.
News & Events
What the firm is up to.
Conferences, certifications, speaking engagements, and the people building it all.
commercial recovery.
We hire collectors, industry-desk specialists, compliance, and client-success roles — with training, certification paths, and a floor culture built on collaboration.
View Open RolesOur Companies
A growing network of commercial recovery expertise.
Altus brings together a family of commercial recovery and receivables businesses with complementary expertise across industries, markets, and specialized areas of recovery.
Affiliate Program
Your legacy, carried forward.
Built for commercial collection agency owners thinking about succession, retirement, or a sale. Altus offers a thoughtful path to protect what you have built — your people, clients, and reputation — with the scale and technology of a national platform behind you.
Partner With Altus
Built for associations, advisors & networks.
Beyond referrals, Altus partners with associations, advisors, software platforms, and international networks to bring certified commercial recovery to the businesses they serve.
Associations
Member-benefit programs at preferred terms.
Advisors & referral partners
CPAs, attorneys, bankers, consultants.
Strategic & network partners
Software, FinTech, and 67-country networks.
What makes Altus different
How Altus works differently.
Our approach combines experienced people, clear visibility, disciplined recovery, and strategies aligned to the way our clients do business.
Common questions
About Altus, answered.
Altus Commercial Receivables is headquartered at 2121 Airline Drive, Metairie, Louisiana — in the New Orleans metro, where the firm was founded in 1994. Ten regional offices across the U.S. and an office in Toronto support national coverage.
Ready?
Let's talk about your receivables.
Talk with an Altus commercial collections specialist about your receivables and the recovery approach that fits your business.