About Altus

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America’s #1 B2B Collections Firm

Altus is a global business process outsourcing (BPO) firm that provides global commercial collections. Altus helps companies gain new levels of confidence and control over their credit to cash cycle. We combine the most advanced technology with the largest international network of trained, certified professionals to streamline first and third-party collections with the highest levels of security and compliance.

At the heart of our advanced technology is a powerful, customer-focused collection automation system called ARM STRONG™. Built on Salesforce.com, the world’s leading cloud-based customer relationship management (CRM) software, ARM STRONG automates and streamlines key functions of the debt collection process, reducing costs and boosting cash flow performance at every level.

Our Background

The Altus headquarters is located in New Orleans, Louisiana. We’ve been effectively providing services as an accounts receivable management company to businesses globally since 1994.

Altus is proud to be certified by the Commercial Law League of America (CLLA), Commercial Collection Agencies of America (CCA of A)and endorsed by the International Association of Commercial Collectors (IACC).

We have expertise in several industries, including:

Altus was established to help boost your company’s accounts receivables cycle. Today, we have the largest global network of trained professionals reaching 66 countries. If you’re interested in outsourcing your AR management to recover funds that other businesses owe you, we have the expertise and resources necessary to collect the money while maintaining your critical relationships.

Our Services

At Altus, we serve as a commercial collection company to assist businesses like yours with various services:

Altus has created an environment that promotes professional and personal growth. We continue to invest in our employees and technology to deliver a superior product to our clients.

— Alan W., Director of Collections

With the adoption of our new software program ARM STRONG, we are seeing our collection staff’s productivity increase, while we have been able to fine-tune the workflow of each case.  It has been and continues to be a transformative process.

— Jay S., Collections Manager

I feel we are successful because of the outstanding line of communications we have as a whole across the company. This communication produces top results on the accounts our clients entrust us to handle.

— Martha F., Large-balance Collector

The advantage of using our services is to avoid costly international litigation which is time- consuming and typically ends up in the debtor’s jurisdiction, which is usually a long shot for clients to get a judgment. We have partners in several countries that can initiate office visits if necessary.

— Heath M., International Collector

I love the environment at Altus. It’s positive and the company takes care of not only our clients, but also its employees. We work all cases diligently and we pay attention to the law and to detail.

— Darrell C., Large-balance Collector

The great thing about Altus is our clients are treated as family. We assist our clients as we would a family member. We are all here for the same outcome: resolution for all.

— Jessica B., Large-balance Collector

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Everything we do is centered on delivering results for our client in complete compliance with industry standards.

— Paul J., Large-balance Collector

The environment in which I work in is very motivational, helping us to obtain our goals, mission, ethics and expectations in a positive manner.

— Chris D., Mid-balance Collector

Altus provides a culture that is very positive and consistently innovative. Each agent, with their expertise and abilities, lend their wisdom to others in the group to benefit all, thus creating a team environment.

— Shadi E., Large-balance Collector

Contact Altus to Get Started

If you’re looking to increase your revenue. minimize write-offs and drive down DSO, Altus is here to assist you. With over 30 years of experience in accounts receivable management and our advanced ARM STRONG software, we’ll help your company advance.

Interested in taking advantage of our services or learning more about how we can help your business? Contact us today to speak with one of our knowledgeable representatives about our array of services. We look forward to hearing from you!

Altus Collections Certifications