Commercial recovery when internal collection efforts aren't enough.
Turn difficult past-due commercial accounts over to experienced B2B recovery specialists. Altus manages outreach, negotiation, dispute resolution, and escalation on your behalf, with a contingency-based model and no upfront collection fee.
Experienced commercial recovery, managed for you.
Altus 3rd-party collections provides fully managed recovery for past-due commercial accounts that require dedicated external collection expertise. Operating under the Altus name, our specialists manage account outreach, negotiations, disputes, payment arrangements, and escalation strategies while giving your team visibility into activity and recovery progress.
Featured Resource
The Bottom-Line Case for Modern Commercial Collections
Learn how finance leaders can improve cash flow, reduce write-offs, lower DSO, and protect customer relationships by combining recovery technology with commercial collections expertise.
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Why Altus
More recovery capacity without adding internal resources.
Altus gives your team dedicated commercial recovery expertise, structured account management, and clear visibility into activity and results without requiring additional internal collection resources.
How it works
From placement to recovery.
A predictable, transparent process backed by the Altus platform and your dedicated account team.
Place the account
Submit debtor data and invoices via the Altus client portal, API, or secure SFTP. Most placements take under 2 minutes.
Place the account
Submit debtor data and invoices via the Altus client portal, API, or secure SFTP. Most placements take under 2 minutes.
We make first contact
A dedicated specialist contacts the debtor within 24 hours, opening with our standard pre-legal demand approach.
We make first contact
A dedicated specialist contacts the debtor within 24 hours, opening with our standard pre-legal demand approach.
Multi-channel cadence
Voice + email + letter + SMS, sequenced over 60–120 days based on debtor profile and your escalation preferences.
Multi-channel cadence
Voice + email + letter + SMS, sequenced over 60–120 days based on debtor profile and your escalation preferences.
Recover or escalate
When the account resolves, funds remit to you directly. When it doesn't, we recommend legal escalation with your approval.
Recover or escalate
When the account resolves, funds remit to you directly. When it doesn't, we recommend legal escalation with your approval.
Use cases
When commercial receivables need dedicated recovery expertise.
FAQ
Questions about 3rd-Party Collections.
Contingency means you pay nothing upfront. Our fee is a percentage of what we successfully recover. If we don't recover, you don't pay.
Standard placement is 60–120 days of active multi-channel work. Accounts can be extended, closed, or escalated to legal at any point.
Not necessarily. Commercial collection strategies can be tailored to the account, the customer relationship, and your business objectives. Altus uses professional B2B outreach designed to pursue recovery while managing the commercial relationship appropriately.
Recovered funds are remitted promptly, with detailed reporting that provides visibility into payments, fees, and account activity.
Resources
Insights & Recovery Resources
Access guides, case studies, benchmark reports, and educational resources designed to help organizations strengthen receivables performance and improve recovery outcomes.
Ready when you are
Start recovering today.
Talk with an Altus commercial collections specialist about your past-due receivables and the right recovery approach for your business.