People

The People of Altus
Our firm is built on our team of professionals, who’ve created a culture of trust, respect, ethics and client service

One reason that businesses keep returning to us for their commercial collections is our positive company culture and the tenure of our employees. In everything we do, we hold ourselves to the highest standards and best practices in the industry. This culture is largely responsible for Altus employees’ longevity with the firm. (Many have been with us for decades.)

As a result of our culture, the Altus collections approach is both persistent and professional. We ensure that you maintain a positive relationship with your customers while recovering the money owed.

Altus is proud to be certified by the Commercial Law League of America (CLLA), Commercial Collection Agencies of America

(CCA of A) and endorsed by the International Association of Commercial Collectors (IACC).

Altus has created an environment that promotes professional and personal growth. We continue to invest in our employees and technology to deliver a superior product to our clients.

— Alan W., Director of Collections

With the adoption of our new software program ARM STRONG, we are seeing our collection staff’s productivity increase, while we have been able to fine-tune the workflow of each case.  It has been and continues to be a transformative process.

— Jay S., Collections Manager

I feel we are successful because of the outstanding line of communications we have as a whole across the company. This communication produces top results on the accounts our clients entrust us to handle.

— Martha F., Large-balance Collector

The advantage of using our services is to avoid costly international litigation which is time- consuming and typically ends up in the debtor’s jurisdiction, which is usually a long shot for clients to get a judgment. We have partners in several countries that can initiate office visits if necessary.

— Heath M., International Collector

I love the environment at Altus. It’s positive and the company takes care of not only our clients, but also its employees. We work all cases diligently and we pay attention to the law and to detail.

— Darrell C., Large-balance Collector

The great thing about Altus is our clients are treated as family. We assist our clients as we would a family member. We are all here for the same outcome: resolution for all.

— Jessica B., Large-balance Collector

Everything we do is centered on delivering results for our client in complete compliance with industry standards.

— Paul J., Large-balance Collector

The environment in which I work in is very motivational, helping us to obtain our goals, mission, ethics and expectations in a positive manner.

— Chris D., Mid-balance Collector

Altus provides a culture that is very positive and consistently innovative. Each agent, with their expertise and abilities, lend their wisdom to others in the group to benefit all, thus creating a team environment.

— Shadi E., Large-balance Collector