Resource Center
The knowledge center for commercial recovery.
Case studies, industry guides, benchmark reports, recovery playbooks, and educational content — everything we've learned in 30 years of B2B receivables, organized to help you collect smarter.
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The Bottom-Line Case for Modern Commercial Collections
Learn how finance leaders can improve cash flow, reduce write-offs, lower DSO, and protect customer relationships by combining recovery technology with commercial collections expertise.
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29 resources
BlogAll industries
Beyond Compliance: Why Collection Agency Licensing and a Culture of Compliance Matter to Creditors
Licensing is more than a box to check. Learn how collection agency licensing and a culture of compliance protect creditors' funds, brand reputation, and time, and help accounts move to resolution faster.
4 min read
BlogAll industries
The Best Debt Collection Software in 2024
A comprehensive guide outlining the top B2B debt collection software in 2024, explaining how these platforms automate collections, improve cash flow, enhance compliance, and streamline debt recovery processes for businesses of all sizes.
11 min read
BlogAll industries
B2B Collections Software: How To Increase Your Bottom Line
An in-depth guide explaining how B2B collections software helps businesses improve cash flow, reduce late payments, automate collections processes, and strengthen customer relationships while minimizing bad debt.
11 min read
BlogAll industries
First-Party Collections vs. Third-Party Collections: What's the Difference?
A detailed guide comparing first-party and third-party debt collections, explaining their differences, processes, benefits, and when businesses should use each approach to maximize accounts receivable while maintaining customer relationships.
6 min read
BlogAll industries
How Debt Collection Technology Is Affecting the Debt Collection Industry
A guide exploring how debt collection technology is transforming the industry, highlighting trends, benefits, and key features of modern software that improve recovery rates, compliance, operational efficiency, and customer experience.
5 min read
BlogAll industries
Debt Collection Laws
A comprehensive guide on business debt collection laws, covering federal and state regulations, commercial debt practices, statutes of limitations, and industry best practices to ensure ethical, compliant, and effective debt recovery.
9 min read
BlogAll industries
5 Facts About Debt Validation
An informative guide explaining debt validation, the process consumers and businesses follow to verify debts, common misconceptions, and how the FDCPA protects debtors while outlining actions collection agencies can take.
5 min read
BlogAll industries
How Does International Debt Collection Work?
A guide explaining the complexities of international debt collection, covering legal, cultural, and logistical challenges, the stages of recovery, and strategies for successful cross-border debt recovery while maintaining compliance and relationships.
7 min read
BlogAll industries
Business Processes You Can Outsource
A guide exploring business process outsourcing (BPO), including which functions companies can outsource, the benefits of outsourcing, and how leveraging third-party providers can improve efficiency, reduce costs, and allow businesses to focus on core operations.
6 min read
BlogAll industries
8 Successful Debt Collection Techniques
A practical guide outlining eight effective debt collection techniques, including credit checks, prioritizing accounts, offering multiple payment options, recordkeeping, handling late clients, centralizing collections, maintaining professionalism, and knowing when to hire a professional debt…
6 min read
BlogAll industries
Debt Collection vs. Debt Recovery
An educational comparison explaining the differences between debt collection and debt recovery, outlining when businesses should handle collections in-house versus when to engage third-party recovery agencies.
5 min read
BlogAll industries
How Long Are You Responsible for Old Debt?
An in-depth educational guide explaining how long old debt remains collectible, how statutes of limitations work by state and debt type, and what businesses and debtors should know about collecting or responding to aged debt.
12 min read
BlogAll industries
Debt Collector or Scammer: How to Tell the Difference and What Actions to Take
An educational guide that helps businesses and consumers distinguish legitimate debt collectors from scammers, outlines common warning signs of collection fraud, and provides actionable steps to protect against scams while handling lawful debt collection properly.
11 min read
BlogAll industries
Common Issues Related to Accounts Receivable
A comprehensive guide outlining common accounts receivable challenges, their impact on cash flow and customer relationships, and practical strategies businesses can use to prevent and resolve AR issues.
10 min read
BlogAll industries
How Much Do Collection Agencies Charge?
An informative overview explaining how debt collection agencies price their services, comparing contingency fees and flat fees, outlining factors that influence costs, and highlighting the benefits of hiring a commercial collection agency.
6 min read
BlogAll industries
Accounts Receivable Dispute Resolution
An in-depth overview of accounts receivable dispute resolution, explaining why disputes occur, common types of invoice disputes, the steps involved in resolving them, and best practices for managing disputes while maintaining healthy cash flow and customer relationships.
5 min read
BlogAll industries
14 Tips for Speeding up Your Collections
A practical guide outlining 14 proven strategies businesses can use to accelerate collections, improve cash flow, strengthen customer relationships, and streamline accounts receivable processes.
10 min read
BlogAll industries
What is Accounts Receivable Management?
A comprehensive guide on accounts receivable management, covering AR processes, benefits of outsourcing, prioritizing collections, best practices, policies, and key performance indicators to optimize cash flow.
8 min read
BlogAll industries
10 Debt Collection Call Tips
A practical guide providing 10 actionable tips for conducting successful debt collection calls, including preparation, rebutting excuses, maintaining professional tone, empathy, offering payment options, and knowing when to seek professional assistance.
8 min read
BlogAll industries
4 Accounts Receivables Trends
A guide highlighting the latest trends in accounts receivables, including digitization and automation, improving customer experience, enhancing security, and using predictive analytics.
5 min read
BlogAll industries
7 Reasons Customers Delay Payments
Explores common reasons why customers delay payments, including disputes, missed invoices, cash flow issues, and refusal to pay, and highlights Altus’ expertise in recovering overdue accounts and improving cash flow.
6 min read
BlogAll industries
Collection Tips for Small Size Businesses
Provides actionable tips for SMBs to manage delinquent accounts, including reviewing invoice policies, determining risk levels, maintaining payment records, communicating effectively, and knowing when to outsource collections to Altus.
6 min read
BlogAll industries
The Benefits of Working With a Third-party Collections Agency
Explains how third-party collection agencies help businesses recover unpaid debts efficiently, improve cash flow, and maintain compliance, highlighting the benefits of outsourcing collections and partnering with Altus.
7 min read
BlogAll industries
What Are Collection Litigation Services?
A complete guide explaining what collection litigation services are, when litigation makes sense, how the debt collection litigation process works, and why partnering with an experienced collection agency like ALTUS improves outcomes.
5 min read
BlogAll industries
How to Choose a Collection Agency
A comprehensive guide that explains why businesses need a debt collection agency, the benefits of outsourcing collections, and 11 key factors to evaluate when choosing the right agency.
10 min read
BlogAll industries
Cash Flow Recovery Tips
Actionable guidance for restoring cash flow when disasters strike, including recovery planning, data protection, financial management, leadership best practices, and relationship-building. Positions Altus as the trusted expert in cash flow recovery and B2B debt collections.
5 min read
BlogAll industries
Does your service provider put SOCs on every morning?
Explains SOC 1 and SOC 2 reports, importance of SOC compliance when outsourcing.
4 min read
BlogAll industries
Is Your Business Prepared for a Disaster?
Guide to preparing business for natural disasters with steps for planning, training, insurance, cash flow, data backup.
5 min read
BlogAll industries
Top 10 Best Practices to Increase Cash Flow
Ten best practices for credit departments to improve cash flow and customer interactions.
4 min read
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About our resources.
Altus publishes case studies, industry guides, benchmark reports, recovery playbooks, webinars, and a blog — all focused on commercial receivables, B2B collections, credit risk, and cross-border recovery across the 13 industries we serve.
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